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Refund Policy

Last updated: 6 September 2026

30-day money-back guarantee

Lumina is provided by R.H.Consult. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation needed. This applies to both the monthly and yearly Lumina Pro plans.

How to request a refund

Refunds are processed by our payment provider, Paddle. Visit paddle.net with your order email or invoice number, or email us at hrally@yahoo.com and we will help arrange it. Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank.

Free trial and cancellations

Each plan starts with a 2-day trial. Cancel before the trial ends and you are not charged. You can cancel a subscription at any time; cancellation stops future renewals and your access continues until the end of the period you have already paid for.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s own refund policy also applies, and nothing here limits statutory consumer rights you may have.

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